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Support for parents in keeping children safe

Being a parent or carer is not always easy. We all need support at times. Below are some websites an organisations that can offer support.


Details of support agencies, websites and helplines available to parents

Solihull Parenting Online

Four online courses available for parents and carers in North Tyneside – from bump to 18 years old.

  • Understanding Pregnancy, Labour, Birth and Your Baby
  • Understanding Your Baby
  • Understanding Your Child (0-19 years)
  • Understanding your teenagers’ brain (short course)

For free access North Tyneside residents use the code: QUADRANT


Drug and Alcohol


Props North East help families who are caring for or concerned about someone they love who misuses drugs or alcohol. Offering support to all carers and young people via telephone and other communication platforms and still delivering group support via video conferencing.

Contact Details

0191 226 3440


Opening Times

Monday to Sunday 9am – 9pm



CYP Drug and Alcohol Service

NTRP is a dedicated service for anyone living in North Tyneside who is experiencing problems with drugs and alcohol, including children and young people. Telephone and group support via video calling are still available.

Contact Details

0191 240 8122


Opening Times

Monday to Friday 9am – 5pm

Website – https://www.cntw.nhs.uk/services/north-tyneside-recovery-partnership/

Agencies to support children and families with a range of issues

Harbour Leaflet
Acorns leaflet
Tyne Gateway - support for families
LGBT (lesbian, gay, bisexual and transgender support)

Active North Tyneside.  Lots of free activities for the whole family!


Support for Mental Health issues including self harm, stress, anxiety and eating disorders.

Care and Connect is a service  in North Tyneside for adults to provide advice and support to stay independent. Support is provided by telephone or face to face in community settings.

The Service offers tailored and detailed knowledge of the local care and support system and information and access to the Council's adult social care system, where needed.

You can contact Care and Connect by:-

YoungMinds Parents’ Helpline is a free, confidential helpline for any adult who is concerned about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.  

The parents’ helpline number is 0808 802 5544

North Tyneside Young Carers

North Tyneside Carers’ Centre is a charity offering support and information for carers in North Tyneside, including Young Carers. Their advice line is open as usual for carers to contact for advice and support.

Contact Details

(0191) 643 2298




Anxious Minds

Counselling and support services, including providing early intervention for young people. Centres are closed but the public are still able to talk to a trained counsellor via telephone or can get support by joining the Facebook group.

Contact details

0191 262 0305

Opening Times – Monday to Friday 9am – 5pm